We'll help you find your ideal job in the commercial sector including Office, Financial, Banking and Insurance positions, Legal work, IT and other roles. So check the available positions below regularly for the latest vacancies in the commercial industry.
Vacancy details...
North America NVOCC Service Operator - Tilbury Job Details
Job title: North America NVOCC Service Operator - Tilbury
Category: Commercial
Term: Permanent
Location: Middlesex
Ref: 895143
Job description:
Hunterskill Recruitment are looking for a Service Operator to work in Tilbury.

Job Title:
North America NVOCC Service Operator - Tilbury

Reports to:
NVOCC Manager

1. Purpose of the Job:
To ensure the nominated consolidation service is operated within the scope of the business unit to achieve a combination of the best pay tonnage while ensuring that all cargo tendered for shipment is loaded correctly. In addition to ensure that every opportunity has been pursued to keep costs to minimum thus maximising profits.

2. Key Activities:
* Collate, assemble and action all bookings / shipments relevant to the services operated and to determine the most practical, efficient and profitable method of shipment.
* Co-ordinate with internal and external customers relative to the bookings in their status at all times.
* Ensure that all documentation and customs formalities pertinent to service(s) operated, are completed in appropriate time frame.
* Ensure that a pro-active stance is undertaken at all times in respect of information relative to services, non-compliance and complaints.
* Co-ordinate and manage internal and external suppliers to ensure services provided meet with the requisite standards expected, within cost frame.
* Analyse the services operated with specific regard to profitability.
* Proactively canvas for cargo in an effort to maximise weekly pay loads. To be undertaken in conjunction with sales effort and telephone sales functions.
* Deal with customer / branch / dlm or overseas partner requests promptly and in a positive manner at all times.
* Complete costing and profit sharing as required on consolidation files within the stipulated time frame.
* Assist the Departmental Manager in developing, implementing, maintenance and analysis of key performance indicators for the business unit. Such measures to include volume/tonnage, non-conformance (reasons) supplier performance, shipped as booked and consignment levels. These suggestions are not exhaustive.
* Regularly review the utilisation of service and ensure that the service offered meets the requirement of the business.
* Promote continuous improvement throughout the activity.
* Promote and deliver excellent customer service at all times.

3. Key Competencies: Excellent organisational skills

* Education
5 GCSE's including English and Maths.
* Professional Experience
* Technical Skills Excellent communication skills, both verbal and written,
Good ICT skills

* Behavioural Aptitudes
Self-motivated, flexible, team player

4. Needed Specifics
Knowledge of NVOCC export operations
Knowledge of US AMS and ISF requirements an advantage. Dangerous Goods Awareness
Salary: 26000 per annum
Start date: ASAP
Contact email address:
Contact telephone number: 01473 216611
Apply for position:
Please complete the short form below and submit it to us attaching your CV at the same time in the format of a pdf, doc or docx.
Job Title
Job Reference
Attach CV
Type the above number:
Refine your search...
Quickly search for jobs by sector...