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Workshop Service Technician Job Details
Job title: Workshop Service Technician
Category: Engineering
Term: Permanent
Location: Suffolk
Ref: 894568
Job description:
We are currently looking for workshop service technician to work for a well established company in Ipswich.

The ideal candidate will have worked with coffee machines / vending machines in a previous position.

Main duities -

* Answering service calls that cannot be dealt with over the phone by the customer service team. These calls maybe queries that can be talked through and fixed over the phone If not they need to be passed to Logistics who will assign an engineer.
* Technical aptitude required and some knowledge of coffee machines is essential.
* Talking to the customer via skype to determine the problem of the machine.
* Recording and logging of information on a database would be required.
* When not on a call to a customer the successful candidate would be expected to work on machine repairs or setting up new machines to customer specifications.

Skills -

* Basic IT skills to input information.
* Good communicator - can be understood on the telephone and an ability to learn.
* Technically minded.
* Driving licence preferred.

Hours of work - Monday-Friday 07:30-17:00
All other benefits - Quarterly paid bonus.
Salary: 21000 per annum
Start date: 23/03/16
Contact email address:
Contact telephone number: 01473 216611
Apply for position:
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